PRIVACY POLICY
Last Updated: October 27, 2026
MAISON HERÈZ (“MAISON HERÈZ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you submit a watch-sourcing enquiry, communicate with us, or use our website.
Contact Email: herezmaison@gmail.com
1. INFORMATION WE COLLECT
We may collect the following categories of information, depending on how you interact with us.
Information You Provide
When submitting a watch enquiry or communicating with MAISON HERÈZ, you may provide:
* Your first and last name.
* Email address and telephone number.
* Preferred contact method.
* Preferred watch brand, model, reference number, and specifications.
* Your target budget and purchasing preferences.
* Additional requirements or messages submitted through an enquiry form.
* Information necessary to coordinate a purchase, payment, shipping, or delivery.
Information Collected Automatically
Our website platform and associated service providers may collect technical information, including your IP address, browser type, device information, pages visited, referring website, and interactions with our website.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, security, analytics, and other features we enable. You may manage cookies through your browser settings and any privacy controls made available on our website. Disabling certain cookies may affect website functionality.
2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
* Review and respond to watch-sourcing enquiries.
* Identify timepieces that match your requested specifications, budget, and conditions.
* Communicate with suppliers and dealers to investigate sourcing opportunities.
* Provide information about availability, pricing, condition, and documentation.
* Obtain your approval before proceeding with a proposed acquisition.
* Coordinate payments, purchases, shipping, and delivery.
* Maintain transaction, accounting, and business records.
* Prevent fraud, misuse, and unauthorized activity.
* Improve our website, services, and customer experience.
* Comply with applicable legal, tax, accounting, and regulatory obligations.
* Send marketing communications where permitted by law and, where required, with your consent.
3. HOW WE SHARE YOUR INFORMATION
We may disclose relevant personal information in the following circumstances.
Suppliers and Dealers: We may share information reasonably necessary to identify, verify, reserve, or purchase a requested timepiece.
Service Providers: We may share information with providers that support website hosting, communications, payment processing, analytics, shipping, insurance, and other necessary business functions.
Legal and Regulatory Requirements: We may disclose information when required by law, in response to lawful requests, or when reasonably necessary to prevent fraud, protect rights, or address security concerns.
Business Transfers: Information may be transferred as part of a legitimate business sale, restructuring, or similar transaction, subject to applicable law.
With Your Authorization: We may share information when you request or authorize us to do so.
MAISON HERÈZ does not sell personal information for money. We do not share personal information with unrelated third parties for their own independent marketing purposes except where permitted by applicable law and any required consent.
4. PAYMENT INFORMATION
If you proceed with a watch acquisition, we may retain records of the agreed price, payment status, purchase, relevant supplier communications, and delivery.
Payments may be handled through banks, payment providers, or other financial institutions. Their processing of your information is subject to their own applicable terms and privacy practices.
Do not submit passwords, banking credentials, or full payment card details through ordinary website enquiry forms or unsecured messages.
5. THIRD-PARTY SERVICES
Our website and business may use third-party platforms and services, including website hosting, form applications, analytics tools, communication services, and payment providers. These providers may process personal information in accordance with their own privacy policies and applicable contractual arrangements.
Our website may also contain links to third-party websites. MAISON HERÈZ does not control the privacy practices of websites it does not operate. We encourage you to review their privacy policies before providing personal information.
6. DATA RETENTION
We retain personal information for as long as reasonably necessary to respond to enquiries, source and acquire requested watches, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When personal information is no longer reasonably required, we will take appropriate steps to delete or anonymize it, subject to any legal retention requirements.
7. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
* Request access to personal information we hold about you.
* Request correction of inaccurate information.
* Request deletion of certain personal information.
* Request a portable copy of certain information.
* Withdraw consent where processing is based on consent.
* Opt out of certain types of data processing, targeted advertising, or sharing where applicable.
* Appeal a privacy-rights decision where required by law.
To submit a privacy request, email herezmaison@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before responding. We will handle requests in accordance with applicable law and any applicable exceptions.
9. CHILDREN’S PRIVACY
Our services are intended for adults. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided us with personal information, contact us so that we can assess the situation and take appropriate action.
10. INTERNATIONAL DATA TRANSFERS
Our service providers may process or store information in countries other than the country where you reside. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal obligations. Any revised version will be published on this page with an updated “Last Updated” date.
12. CONTACT US
For questions about this Privacy Policy or to exercise your privacy rights, contact:
MAISON HERÈZ
Email: herezmaison@gmail.com